MerchanDYCIan
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FAQ
ABOUT US
HOW TO ORDER
STEP 1
First, log in to your account. If you don’t have one, click “Create Account” below the “Sign In” button. During the sign-up process, enter your full name, student number and other school information. You'll also need to upload your student ID for confirmation and verify your email. Then, wait for an email from the registrar to find out if your registration is approved or not.
STEP 2
This is the Home page, from which you can browse the merchandise by picking different categories and the items you want like Garments, Books, Documents and other merchandise such as pins, class picture and many more.
STEP 3
After choosing the category and item you want, you will be directed to a page where you can view the available items, check the stock levels, and see the prices.
STEP 4
After clicking on the item you wish to order, you'll be redirected to a page displaying available sizes, their corresponding prices, and a brief description. From there, you can choose to purchase the item directly or add it to your shopping cart.
STEP 5
In addition to purchasing merchandise, you have the option to request specific documents. You'll need to wait for the registrar's response to determine if the requested documents are available. If the request is approved, the document will be available for purchase.
STEP 6
After requesting a document, you will be directed to the "My Request" page under the "Pending Request" section. Here, you can review the details of your request, including what you've requested, the "Date of Request," and the pricing information for your requested document, whether it's per page or per copy.
STEP 7
If the registrar has approved your requested document, you will be directed to the "Approved Request" section. From there, you can proceed to make the purchase. There's no need to submit the request again if the document you wish to order has already been approved. Each document can only be requested once, but if the request is denied, you have the option to submit a new request.
STEP 8
This is the "Shopping Cart" page, where you can review the items you have added. Here, you have the option to adjust the quantity of each item, view their individual prices, and see the subtotal. You can also select specific items for purchase while leaving others in the cart.
STEP 9
After selecting the items you wish to order, you will be directed to a section where you can review the chosen items, their quantities, and prices. Additionally, you'll find an order summary. To proceed with payment, you need to select the "E-Wallet" option, which you'll use to complete the payment transaction.
STEP 10
After clicking "Place Order," a Payment Details page will appear. You'll need to enter the Transaction Reference Number and upload your "Proof of Payment" after sending the payment through your E-Wallet. For your convenience, we recommend using the provided Bank QR Code if available.
STEP 12
After confirming your payment, you will be redirected to the "My Order" page, where you can check the status of your order.
STEP 13
Next, when your order is approved by the cashier in the "Claiming Order" area, you'll see a "View Invoice" link. You can choose to download the invoice or take a picture of it immediately after clicking, as you will need it to claim your order.
STEP 14
You can download the "Invoice" in PDF format at any time.
ENJOY YOUR SHOPPING,
DYCI
AN!